1. Commission for Travel Agents:
- Chic Rides offers commissionable base rates for travel agents, allowing them to earn commissions on booked services.
2. Mileage-Based Pricing:
- Pricing is based on mileage, particularly for rides exceeding 100 miles in one direction. Mileage charges apply if no negotiated transfer rate is in place.
3. Gratuity and Additional Charges:
- A recommended 15% gratuity per driver is suggested.
- Additional charges for Tax, fuel, tolls, parking, driver lodging, and per diem may apply.
4. No Additional Ride Charges:
- Chic Rides includes rest stops, food breaks, and hotel stays in the overall pricing, with no extra charges for these elements.
5. Hourly Charges for Extended Stops:
- Extended off-route stops may incur additional hourly charges.
6. International City-to-City Transfers:
- Contact Chic Rides directly for personalized pricing and arrangements.
7. Second Chauffeur Flat Fee:
- Flat fee varies based on the length of the trip.
8. Cancellation Policies:
Sedans & SUVs
- Local Transfers (Tri-State Area): Minimum 4 hours’ notice required for cancellation.
- For pickups before 7:00 AM, cancellation must be submitted by 9:00 PM the previous night.
- Late cancellations are non-refundable.
- Out-of-Area / Hourly Bookings: Minimum 24 hours’ notice required.
Sprinters & Buses.
-
- 50% deposit required 14 days prior to reservation.
-
- Cancellations within 14 days are non-refundable.
-
- Cancellations within 5 days will be charged in full.
-
- A 10% surcharge applies to continuous shuttle service.
-
Additional Notes:-
-
- For cancellations outside the Tri-State area, a minimum of 24 hours’ notice is required
-
- For in-town Sprinter bookings, 4 hours’ notice is required. For out-of-town Sprinter trips, 5 hours’ notice is required.
-
9. Airport Procedures:
All base rates include curbside pickup. Clients are required to collect their bags and meet the chauffeur at curbside. Look for our signs with and provide the corresponding zone letter to your driver.
- Meet & Greet Add-On Fees:
- - Sedans and SUVs: LGA/JFK/EWR: $25/$36 .
- - Sprinters: $85 (LGA), $135 (JFK), $180 (EWR).
- - Mini & Coach Buses: $135 (JFK), $200 (EWR).
- - Greeter/On-Site Coordinator for Groups: $80/hour with a 5-hour minimum.
- - Private Airport Pickups: Minimum charge is 2 hours instead of flat transfer rate.
10. Refusal of Service:
- Chic Rides reserves the right to refuse service for non-compliance with terms and conditions.
11. Refunds:
- Processed in accordance with the cancellation policy.
- Refunds may be issued to the original payment method within 3 business days.
12. No-Show Policy:
- Clients who fail to show up at the scheduled location will be charged the full fare.
- If a client is unable to locate their chauffeur, Chic Rides must be contacted immediately to avoid no-show charges.
13. Special Events and Packages:
- Policies for special events, packages, or promotions are communicated at the time of booking.
14. Force Majeure:
-
- Chic Rides reserves the right to adjust the cancellation policy due to unforeseen circumstances.
15. Client Responsibility:
- Report errors promptly for resolution.
- Do not exceed seating capacity.
- Provide accurate reservation details.
- Balance due must be paid to the driver prior to the start of the trip.
- A fee of $100 per carpet or seat burn will apply. A sanitation fee of $250 may also be charged.
- Alcohol and drug use are prohibited. Fines resulting from violations will be paid by the customer.
- Standing through sunroofs is illegal. Smoking is not permitted in some vehicles and is at the discretion of the driver.
- The client assumes full liability for any damage caused to the vehicle by them or their party.
16. Company Liability:
- Chic Rides is not responsible for items left in vehicles.
- Drivers may terminate a trip due to misconduct without refund.
- Not liable for delays or cancellations due to unsafe conditions (e.g., ice, accidents).
- Not liable for mechanical breakdowns; time lost may be made up at a mutually agreed date.
17. Changes to Reservations:
- Chic Rides may make adjustments due to unforeseen circumstances with timely client notification.
By utilizing Chic Rides' services, clients acknowledge and agree to abide by these terms. It is recommended to review these terms before booking for a seamless and informed experience.