Q: How do I book a ride with Chic Rides?
A: You can book directly through our website, via phone, or by creating an account for faster future reservations. Our dispatch team is available 24/7 to assist.
Q: Do you offer Meet & Greet service at airports?
A: Yes. Meet & Greet is available at all major airports including JFK, LGA, and EWR. Your chauffeur will meet you inside the terminal with a sign displaying your name. Additional fees apply.
Q: What is your cancellation policy?
A:
Local Sedans & SUVs: 4 hours' notice
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Early AM rides: Cancel by 9 PM the night before
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Sprinters & Buses: 50% deposit due 14 days in advance; full fare charged if canceled within 5 days
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Out-of-state rides: 24 hours' notice
Q: Do you monitor flight arrivals?
A: Absolutely. We track all arriving flights in real time and adjust your pickup accordingly. You’ll have a grace period of 30 minutes for domestic and 60 minutes for international flights.
Q: Is gratuity included in the fare?
A: Yes, gratuity is automatically added to your fare. Additional tipping is appreciated but optional.
Q: Do you offer services for diplomatic or VIP delegations?
A: Yes. Chic Rides is a trusted provider for embassies, consulates, and international delegations. We offer secure, discreet transportation and professional chauffeurs familiar with protocol and logistics.
Q: What vehicles do you offer?
A: Our fleet includes luxury sedans, SUVs, Mercedes Sprinters, mini coaches, and full-size buses—available for any event or scale.
Q: How can I get in touch with support?
A: Call us at +1 (888) 866-2442 or email [email protected]. We're available 24/7 for all your transportation needs.